Cancellation & No Show Policy

Whilst I appreciate that sometimes there are reasons beyond control for needing to cancel appointments at the last minute, as sometimes it is necessary for me to also cancel late. I will, of course, use discretion when implementing this policy. Obviously, late cancellations and no-shows mean I am unable to fill these spaces. Thank you for your understanding.

Cancellations
Less than 24 hours’ notice on cancellation. 50% of the appointment cost is payable.

No Shows
100% of the appointment cost is payable.

These are payable from 15 minutes after your booked appointment start time.
All future appointments will be subject to a 50% deposit to secure the booking.